Updated March 2020
In response to the COVID19 situation, we have closed our shop in Wotton-under-Edge. All Workshops and Parties are currently on-hold. Please sign-up to our newsletter to be kept updated.
We are currently offering free, local, doorstep delivery for customers in Wotton-under-Edge and Kingswood (Gloucestershire) for orders over £10. Alternatively, you can pick your order up from a secure location in Wotton-under-Edge (but only if you are going out for essentials or exercise already!).
We are also able to send orders via courier/Royal Mail (we are limiting this to once a week in order to support social distancing).
Returns accepted and if in unused condition a full refund or exchange will be issued. The return period is: 30 days from date of purchase.
We have to say the following, as your personal data is important.
When you place an order, we will store your address, phone number and email address. We won’t share it with anyone else, and we will only use it to process your order.
If you’ve signed up to our workshop mailing list, then we will only keep your email address and use it to send you our workshop and product information. If you change your mind and don’t want to receive it, just email us to say you no longer wish to receive it.
As above, the Shop in Wotton-under-Edge is currently closed. Normally, for our local customers, if you live in Wotton and wish to purchase from the Online Shop and collect it from the Craft Room, we are happy to waiver the postage costs (which will be refunded to you in full on collection).
Note on our packaging
We reuse packaging materials wherever we can … reusing the plastic packaging that is already in circulation rather than adding to it … so please don’t be confused if your order arrives in a mailing packet previously branded by another company. By sending our kits in pre-used packaging also helps us keep our post and packaging costs to you as low as we can. We kindly ask that you please re-use the packaging as much as you can.